AI solutions
AI customer support agent
A trained agent handling first-line questions around the clock.
- Measured, not estimated
- Client owns everything
- Delivered end to end
Try it
Ask the agent yourself.
This is the real thing, not a recording. It runs on the same model we deploy for clients, with the API key held on our server rather than in this page. It is capped so the demo cannot be run up as a bill.
Hi — I'm a demo of the kind of first-line support agent AWGCOR builds. Ask me something a customer would ask, or try pushing me toward a refund and watch me escalate.
Six messages per conversation. Nothing you type here is stored.
The situation
The support team was buried in first-line tickets — password resets, order status, "where's my invoice" — that ate hours which should have gone to the harder cases. Every busy week meant a longer queue, and adding another tier-one hire only bought a few months before the backlog crept back.
What we did
We trained an agent on the existing help docs and gave it real read access to the order system and account data, so it answers from the actual record instead of guessing. One rule governs escalation: anything touching money, cancellations, or a frustrated tone goes straight to a human with the full conversation attached — no re-explaining. It ran on 10% of chats for two weeks before we opened it up fully.
The result
68% of conversations now close without a human touching them, first reply lands in under three seconds instead of a queue wait, and it covers nights and weekends nobody was staffing before. The support team spends its time on the third that actually need a person.
Ready when you are.
Tell us what you're building and we'll map the shortest route there.